We tend to think that management has always been here, but it is just something some guy invented in the 1850s. It’s a brilliant technology but it is designed to get compliance. What we have is a set of motivational mechanisms that were good for 19th century work and not bad for 20th century work. But they have outlived their usefulness for most 21st century work. If you ask people when they were most engaged at work, they don’t say: “I was so engaged when my boss told me exactly what to do.”
From an interview with Dan Pink. Some useful thinking about leadership and management in the 21st century.
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